journeywithshruti

  Cell phones play an important role in maintaining less intensive social relations during the novel coronavirus pandemic. According to global data provider Statistic, there are an estimated 3.8 billion smartphone users in the world as of 2021. The number of smartphone users, expected to rise in coming years. Previously only being able to make calls and send text messages, cell phones gained new diverse features as technology has progressed. Today, they provide access to a wide range of services from digital banking to video calls, education services to online shopping. The Evolution of Smartphones During a Global Pandemic To combat the spread of COVID-19, companies worldwide shifted, or are shifting, to 100 percent telework, a challenging effort for organizations without the infrastructure to support extended remote work. However, as employees navigate this “new normal”, smartphones have quickly filled the void of social interaction. In a  Washington Post article , reporter